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themainematt
- Poliwag Baby
- Posts: 16
- Joined: Wed Sep 03, 2025 9:19 am
- Gender: He/Him
#1
Post
by themainematt » Wed Oct 08, 2025 8:28 am
Good morning,
I went to login this morning using the same information that I have been the past few weeks, but for some reason it's saying there is no account associated with that login info. I attempted to change my password, but the site is now saying that there is no account associated with my username and email. Please let me know if there's anything I can do to get my account back
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Posts automatically merged.
Nevermind I'm an idiot, I put my username as lowercase by accident.
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Slix
- Administrator
- Posts: 6,951
- Joined: Mon Nov 15, 2010 7:08 pm
- Gender: He/Him
- Location: In a beautiful collision.
#2
Post
by Slix » Wed Oct 08, 2025 8:44 am
I'm glad you figured it out! Usernames and passwords on the Adoptables are case-sensitive, in case anyone else runs into this issue.
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